Who doesn’t love a page of policies?

Phil Hollett Photography is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.philhollett.com.au , social media and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by unsubscribing using the links provided or by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Phil Hollett Photography will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:


Phil Hollett Gallery

Shop 6, Fig tree lane Busselton, Western Australia 6280


(08) 9754 4664

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  • All prices are in Australian Dollars and include Australian GST.
  • We reserve the right to change prices, availability, materials and conditions of offers without notice.
  • Errors may occur from time to time in website pricing, typography or function and we reserve the right to cancel orders where incorrect prices or conditions of sale have occurred. In such cases, a full refund will be promptly issued.
  • Guarantee – We guarantee that all artwork delivered in Australia will arrive in good condition and will refund or replace it at our discretion if it does not.
  • Delivery – We do our best to get your artwork delivered promptly and by any advertised or otherwise agreed target dates but we cannot be held responsible for late deliveries occurring due to factors outside our control.
  • Returns – we are committed to providing a high-quality product and customer experience. We would like to hear from you if you are not entirely satisfied with your purchase. If the fault is ours and cannot be conveniently rectified then we will refund your money after the product is returned.
  • International – we only ship rolled prints, small stretched canvases and gift items to overseas destinations.  Orders for some international destinations cannot be completed in the checkout. Please contact us for a shipping quote.

All images on our website are copyright Phil Hollett Photography. All rights reserved. Derivative works and other unauthorised copying or use of images is expressly prohibited. Private or commercial use of images must be in accordance with our image licence agreement.

Please contact us on 0428 334 873 or gallery@philhollett.com.au for further information.